Established in 2020, Shabach Health Care is one of the leading home care providers in the North West, helping our service users to stay as independent as possible within the comfort of their own home.
An exciting and challenging opportunity has arisen for a Care Coordinator for our Tameside and Rochdale sites.
We are looking for someone to help deliver growth of our domiciliary care operations.
About the Role
The successful candidate will be responsible for organising and coordinating a team of domiciliary carers within a given geographical area ensuring that our customer care and support is covered appropriately and safely and to the highest possible standard.
Duties will include
As a Care Coordinator, you will have an excellent telephone manner with good communication, interpersonal and influencing skills. We are looking for a customer-focused candidate that has the ability to multi-task, prioritise, organise and work well under tight deadlines and pressure.
The suitable candidate will ideally have call centre or care sector experience. With experience of working in a fast paced, high volume call environment, you will be able to deal with queries and enquiries quickly and efficiently. You must be able to remain calm under pressure and be able to prioritise tasks and communicate effectively with other members of staff, ensuring that information is recorded for future reference and passed to the relevant person in a timely fashion.
Job Types: Full-time, Permanent